EzzyBills User Guide
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Q 1: I cannot login – forgot user name or password?
wrong user name, forgot password, or account is locked
What is your user name?
- it is generally not your email address (most likely your name or your company name)
- it shall not contain @ezzybills.com
What if the password is forgotten?
- you can reset it at the login window, by click “Forgot password”. You will be asked to enter your user name and then click “Reset Password.”
- We will send you an email with the new password.
- We recommend you to change this new password once you have it (click Settings. Enter the old one and the new one. Click Save Settings.).
- If you do not get any email, maybe you forget which email address you provided to EzzyBills. Or maybe you forgot user name. Send an email to email@example.com, we will let you know.
Not sure username and password, or Account is locked:
- email to firstname.lastname@example.org or phone us.
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