EzzyBills User Guide

Q1: I cannot login – forgot user name or password?

Likely cause: wrong user name, forgot password, or account is locked

User Name:

  • it is not your email address, generally (most likely your name or your company name)
  • it shall not contain @ezzybills.com

password forgotten:

  • you can reset it at the login window, by click “Forgot password”. You will be asked to enter your user name and then click “Reset Password.” We will send you an email with the new password. We recommend you to change this password once you have it (click Settings. Enter the old one and the new one. Click Save Settings.).
  • If you do not get any email, maybe you forget which email address you provided to EzzyBills. Send an email to support@ezzydoc.com, we will let you know.

Not sure at all about username and password, or Account is locked:

  • email to support@ezzydoc.com or phone us.