With the default settings (where “Invoice Header Only” is not ticket), EzzyBills will try to extract invoice line details.
If the line details are not extracted correctly – the bill exported to your accounting software with lines collapsed
- please email support@ezzydoc.com with the DocID number of the invoice. We will resolve it for you.
FYI, the line details may not be extracted for following reasons: Mixed GST codes cannot be determined on the line levels; Line totals do not add up to the invoice total (some mistakes within the invoice data); or Invoice format is very unusual and lines are not read.