Welcome to the

EzzyBills user guide for QuickBooks Online!


FAQ for QuickBooks Online Users
(Please also check out FAQ for All Users)

Q1. What does EzzyBills support for QuickBooks users at the moment (September 2019)

1) Locations: for Australia, UK, USA, and QuickBooks Global (for Singapore and New Zealand) at the moment.

2) Bills, expenses and sale invoices.
— By default, all document are processed as bills.
— To process expenses, follow link: process receipts as Expense or Employee Expense Claim,
— To process sale invoices, follow link: process sale invoices

3) Item codes are supported (Newly supported, same for Xero, for both bills and sales).

4) Job tracking (Class, Client, and Location) is supported.

Q2. How to get correct suppliers

Keep Suppliers’ data up to date in your QuickBooks Online account for suppliers, with

a) a correct business number – set in the field “Business ID No” (with exception of US and UK – see notes below)

In UK, the business number is the VAT registration number. In QuickBooks Supplier data, put VAT number in the field “Other“.   (more)
In United States, this is not required (Reason: business numbers are generally not quoted on invoices. So EzzyBills cannot use it for supplier matching.)
In Australia, the business number is ABN;
New Zealand, the business number is the GST registration number;
In Singapore, the business number is is BRN or UEN.

b) bank details (set for “Account no”)

c) In order for your company (or associated companies of yours with similar names) not be identified as a supplier:

For users of Australia, UK, New Zealand and Singapore, provide MY ABN/GST/VAT in EzzyBills settings (so that we will not identify your company as a supplier). Provide this number in your supplier data in QuickBooks.  No space in the number; multiple numbers can be provided, separated by a comma.
For users of United States, provide My Company Name in EzzyBills settings (as a common separated list if you have more than one).

Q3. How to obtain correct GL codes

GL codes vary by company. We use your QuickBooks suppliers’ data and invoice history to determine GL codes (ie. “Account” column in QuickBooks).

We will look into your QuickBooks history of expenses that have been paid only.

For the existing suppliers, we will
1. firstly look for description matching. If we find a good match within the last 3-month period, we will use the Account Code for the matched expenses.
2. If no matching description is found, we will use the most commonly used Account code within the last 3-month period.
3. If no results in step 2, we will use the Account Code that is lastly used for this supplier for all period.

For the new suppliers, we will
— use the most commonly used Account code within the last 3-month period.

To have GL codes automated, you shall,
— Correct the GL code on the invoice in QuickBooks if incorrect.
Once the invoice is “paid”, we will use this invoice as a guide for future invoices..

Q4. How to ensure correct invoice numbers get extracted

We use your QuickBooks suppliers’ data and invoice history to help find the correct invoice numbers. The success rate is very high.

If an incorrect invoice number was chosen:

(1) Correct this number in QuickBooks; or

Once this bill is paid, EzzyBills will see the change, and make it right next time for this supplier.

You may need to click “Refresh/Learn” in the EzzyBills user settings if you want EzzyBills to see the change immediately.

(2) Email to support@ezzydoc.com for help.

referencing the DocID number of the invoice (DocID: 7-digit number assigned by EzzyBills)

Q5. How to change user setting? 

To change, login to your EzzyBills account, and  click “Settings“. The Settings will be open in a new window. Mouse over each setting and a text tip will be displayed for your information. Make changes if required.  After making changes, make sure to click “Save Settings“.

Q6. What does EzzyBills support for QuickBooks Online Simple Start?  More

If you have a QuickBooks Online account that does not support bills (such as QuickBooks Online Simple Start), you will not be able to upload bills via EzzyBills.  When you try to upload an invoice inside your EzzyBills account or send to your EzzyBills email address, you will get an error. The solution is to process them as Expense Receipts (i.e. Spend Money transactions). Find out more

Q7. What does EzzyBills support for businesses not registered for GST or VAT? 

For businesses not registered for GST/VAT, there is an option of use zero GST/VAT rate for all transactions regardless what are stated on the invoice.

“Convert Invoice to Tax Free” is an EzzyBills Setting, under Advanced Options. If it is ticked, we will export all bills as Tax Free to QBO. The invoice total will include the tax (but with tax code as tax free).

Q8. How to review bills or expenses I have processed to QuickBooks? 

QuickBooks Online does not have folders in the Expense area. Everything was in there. In order to help our QuickBooks customers, EzzyBills has an additional workflow, called Enable Review. You will find it in EzzyBills Settings. It is a post review, after the bills being sent to QuickBooks.  More

There is another great way to organise transactions under the QuickBooks Expense tab: use the MEMO field, and the filter and sort ability in QuickBooks. More