How to get correct suppliers

1) The ABN/GST/VAT number is the most reliable way to identify a supplier. For Australia, it is ABN number; for New Zealand, it is the GST number; for the United Kingdom, it is VAT number.  For this reason, you should set your Xero suppliers ABN/GST/VAT numbers.


(screenshot below shows where to put ABN number for Australian customers)


2) For invoices without ABN or ABN is difficult to read (such as inside a logo), additional methods are used to help identify the supplier. One method is for you to add the bank details, BSB and account number, to your Supplier settings in Xero (see snapshot below) under Financial Details -> Batch Payment.  EzzyBills will extract the bank details from the invoices and find the matching supplier.


3) Add “My ABN/GST No” in your EzzyBills user settings. With this, we will not identify your company as the supplier, even if it appears on the invoice.  (My ABN/GST No. is the ABN/GST number for your company only. Not that of your suppliers or clients.) It is best to put it in, no space between numbers or in a typical format.

What to do when the supplier was chosen incorrectly for a specific invoice processed via EzzyBills?

  1. In Xero, edit the supplier that was incorrectly chosen, and make sure it does not contain the ABN/GST/VAT number. If it does, then remove the ABN/GST/VAT.
  2. Make sure the correct supplier contains the ABN/GST/VAT number.
  3. In some cases, (where the ABN/GST/VAT number was not extracted) suppliers are determined via fuzzy matching. In these cases it might be necessary to change the supplier name in Xero to more closely match the name on the invoice.
  4. You will need to click “Refresh GL” on your EzzyBills setting, so that EzzyBills sees your changes instantly.
  5. Now when you process a new invoice of this supplier, the supplier will be correctly chosen.